Did you just place an order and need to cancel it? If our warehouse hasn't processed your order yet, you can request a cancellation.
When Can I Cancel an Order?
You can request a cancellation before the order is prepared for shipment. Once your order enters the logistics processing phase, we won't be able to cancel it.
📩 How to Request a Cancellation:
Fill out our order cancellation form, making sure to include:
- Your order number
- The email address you used for the purchase
If the order hasn't been fulfilled yet, we'll process the cancellation and issue a full refund to your original payment method.
🔁 Can I Modify a Product?
It's not possible to change items, colors, or sizes once an order is placed. If you've made a mistake with a product, we recommend canceling the order (if still possible) and placing a new one.