You can request an address change only before the order has been prepared and shipped.
When can I update the address?
The address can be updated as long as the order has not yet entered the shipping phase.
Once the order has been processed by our warehouse, no changes can be made.
📩 How to request it?
Please fill out our address change form, including the following details:
- Your order number
- The email used for the purchase
- The new, complete delivery address
We’ll do our best to update the information before the order ships.
❌ What cannot be changed:
- Items, sizes, or colors
- The delivery address if the order has already been handed over to the courier